Clear expectations for a calm journey.

Business identity

Operator

[TODO(owner): confirm] ([TODO(owner): confirm])

Registered address

[TODO(owner): confirm]

GSTIN

[TODO(owner): confirm]

Registration number

[TODO(owner): confirm]

Enquiries are not bookings

Sending an email, calling, using WhatsApp, or sharing trip details does not reserve a vehicle. A journey is confirmed only when Aadya Luxe responds with the final itinerary, availability, commercial terms, and confirmation.

Service information

Vehicle availability, passenger capacity, inclusions, operating areas, timing, and pricing must be confirmed directly before travel. Website visuals are AI-generated illustrations of the offered Toyota Innova Crysta model and may not depict the exact assigned vehicle.

Trademarks and imagery

Toyota, Innova, and Crysta are trademarks of their respective owner. Aadya Luxe is an independent chauffeured-travel service and is not presented as affiliated with or endorsed by Toyota. The vehicle visuals on this website are AI-generated illustrations of the Toyota Innova Crysta model; they are not photographs of an actual vehicle and are not Toyota product media. The images carry embedded C2PA content-provenance metadata identifying them as AI-generated. Toyota’s trademarks remain the property of their respective owner.

External services

Email, telephone, and WhatsApp links open third-party applications or services. Their availability, security, and terms are controlled by those providers.

The journey preview can use OpenStreetMap, a configured place-search and routing provider, and curated IHMCL/NHAI plaza information. Location matches, road geometry, duration, fuel use, tolls, and total price may be incomplete, unavailable, delayed, or outdated. They are planning estimates, not turn-by-turn navigation, live traffic, availability, a booking, or a final quote.

Cancellation, refunds, and charges

• Cancellation window and any cancellation fee: [TODO(owner): confirm]
• Refund method and timeline: [TODO(owner): confirm]
• No-show policy: [TODO(owner): confirm]
• Applicable taxes (e.g. GST): [TODO(owner): confirm]
• Tolls and inter-state permits: [TODO(owner): confirm]
• Parking charges: [TODO(owner): confirm]
• Night allowance / driver allowance: [TODO(owner): confirm]
• Waiting time and delay handling: [TODO(owner): confirm]

Until these are published here, journey-specific commercial terms—including price, cancellation, refund, luggage, timing, and service conditions—are provided directly before confirmation, and those confirmed terms govern the journey.

Grievance redressal

For complaints about a service or this website, contact our grievance officer:

Name

[TODO(owner): confirm]

Designation

[TODO(owner): confirm]

Email

[TODO(owner): confirm]

Phone

[TODO(owner): confirm]

We aim to acknowledge complaints within 48 hours and to resolve them within one month of receipt.